Nordic initiative to improve conditions for consumers in the Telecom sector


The Director-Generals for the Nordic regulatory agencies for electronic communication have decided to create a joint working group that will aim to strengthen consumer rights in the region.

The working group will try to find new ways of solving consumer issues and will among other things focus on improving consumer information, net neutrality and better information concerning mobile network coverage.

- We see the same challenges and have similar market conditions in our countries, which gives us a large potential to find common solutions in areas that are problematic for consumers, the Nordic Director-Generals said in a joint statement.  

Consumers face much the same problems when they buy or use telephony and broadband services in the Nordic countries. Furthermore, the market situation is to a large extent the same and the largest operators are often present in several of the countries. These conditions create the right foundation for a successful cooperation between the responsible regulatory authorities.

The Director-Generals for the regulatory authorities of Denmark, Finland, Iceland, Norway and Sweden meet regularly to discuss common issues. The meeting was hosted by the Swedish Post- and Telecom Authority in Stockholm on Wednesday, May 21st.

Betina Hagerup, Director-General of DBA, Denmark
Asta Sihvonen-Punkka, Director-General of FICORA, Finland
Hrafnkell V. Gíslason, Director-General of PTA, Iceland
Torstein Olsen, Director-General of NPT, Norway
Göran Marby, Director-General of PTS, Sweden

For further information:
PTS press office, phone: +46 8 678 55 55