Network neutrality - PTS-ER-2009:6

03/03/2009

The purpose of this memorandum is to describe the concept of network
neutrality, the rules, and the role of PTS now and in the future. One possible definition of the concept is that an Internet user on a ‘best effort’ basis should be able to freely receive and send content and use services that do not damage the network, while the service provider may not manipulate or deprioritise traffic depending on its content, origin or destination and should provide clear information about the capacity and quality of the connection. To date, PTS has not seen any reason to act in any matter related to network neutrality. Amendments to EU Directives may give the Agency greater powers. In the first instance, PTS shall work to ensure that users are well-informed when it comes to i.a. service quality. Beyond this, PTS shall monitor the area from an international perspective.